Shipping policy
Made to order
Every item is made after you order it and dispatched in 1 to 9 business days, Monday to Friday, excluding Polish public holidays. You get a tracking link by email when it ships.
Where we ship, costs and delivery times
Delivery times are in business days and count from dispatch. We do not ship to countries not listed here.
| Region | Standard | Priority |
|---|---|---|
| Poland |
$6 2 to 3 days |
$9 1 to 2 days |
|
EU Austria, Belgium, Bulgaria, Czechia, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Spain |
$10 7 to 21 days |
$13 3 to 10 days |
|
Rest of the EU Croatia, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Slovenia, Sweden |
$12.95 7 to 21 days |
$15.95 5 to 20 days |
|
Europe outside the EU Norway, Switzerland, United Kingdom |
$10 7 to 21 days |
$13 3 to 10 days |
|
United States Import duties and taxes included |
$12.95 9 to 45 days |
$15.95 5 to 20 days |
|
Other international Australia, Canada, Japan, Malaysia, New Zealand, Singapore, South Korea, United Arab Emirates |
$12.95 9 to 45 days |
$15.95 5 to 20 days |
Rates are set in US dollars. At checkout they are shown and charged in your local currency, converted at the current exchange rate and rounded, so the amount you pay may differ slightly from the figures above.
About delivery estimates
Delivery times are estimates based on the usual performance of our shipping partners, not guaranteed dates. Actual times vary by destination country and depend on the local carrier that completes the delivery. Customs checks, public holidays, peak seasons, severe weather and other events outside our control can cause delays. If your parcel is delayed, we will help you track it and resolve the issue with the carrier.
Priority shipping
Priority orders are made and dispatched before Standard orders, so they ship sooner and usually arrive sooner. The delivery estimate for each region is in the table above.
Orders to the United States
US orders ship with import duties and taxes paid (DDP). They are included in what you pay at checkout, and nothing more is charged on delivery. US customs rules changed in 2025, so deliveries can take a few days longer while parcels clear customs.
Other countries outside the EU
Your country's customs may charge import taxes or duties, paid to the carrier on delivery.
Wrong address
Contact us before your order ships and we will update it. Once it has shipped we cannot change it; contact the carrier to reroute it.
Missed delivery
The carrier leaves a notice so you can rebook delivery or collect the parcel.
Late or lost parcels
If your order has not arrived 10 business days after the latest delivery estimate, contact us through our contact form or at hello@plastiwave.com. We will trace it with the carrier and, if it is lost, send a replacement or refund it.